The true value of any business is its customers and the true capital is its staff.

We train your company’s personnel to improve their efficiency by managing your existing customers and increasing their loyalty, and by attracting new ones.

With the development of integrated training programs in the areas of Sales and Customer Service, totally customized to the specific needs of your business, we assert that your investment in training will result to meeting your goals and objectives.

In addition, with the use of diagnostic and monitoring tools, we trace any deviation from predefined targets and we take the corrective actions to ensure that the desired performance will be achieved.

Our Training Programs

Sales:

• Professional Selling Skills (B2B)
• Selling Skills (B2C)
• Tele-Sales (Outbound Selling Calls)
• Key Account Management
• Sales Coaching

 

Customer Service:

• Customer Service Awareness
• Stellar Service
• Stellar Service for Call Centers
• Complaints Handling
• Service Coaching